A wealth of assurances

Dedicated customer care team

We take every care to ensure your new home is exactly as you expect. Of course issues do occasionally arise and, in those instances, we do everything we can to resolve things for you quickly and with minimal fuss. Simply call our dedicated customer care team on 0808 178 6500 for instant attention, or email customercare@hillresidential.co.uk

NHBC 10 year warranty

All Hill Residential properties are covered by the NHBC Warranty for new homes. This provides complete cover for new home buyers for the first two years, plus a further eight years' protection against structural failure or core issues such as subsidence. Find out more on the NHBC website

Consumer Code

Hill Residential property purchasers are protected by the Consumer Code of conduct for home builders. We fully adhere to these voluntary guidelines which ensure buyers are treated fairly, know what to expect from us, are always provided with reliable information and have a low-cost means to resolve any problems, should they arise. Download the Consumer Code PDF or Find out more on the Consumer Code website